My first order was for two white 8"X36" shelves...no problem. Because I wanted a longer length, I placed a second order for two white 8"X48" shelves. Both orders arrived within seven days. I easily mounted the first 48" shelf, but the second 48" shelf had a large crack and wood separation. A quick call to the customer service line (Erin) got me a replacement shelf without even having to return the damaged shelf! Again, the replacement shelf was delivered within seven days. The wood appears to be a light weight painted pine which worked just fine in my application. Nice way to display my Fiesta ware! Good price for the quality.