Yes. Call us at 800.637.9508 to place a custom post height order. Custom cut posts are an additional $3.50 each ($14 for a set of 4) and can be cut to any size. Your custom posts will arrive with posts caps installed for a finished look.
You can make any size wire shelving unit with any number of shelves by purchasing the size posts you need and the number/size shelves you need (shelf clips are included). We have a Wire Shelving Parts page that has everything to build your custom unit.
No. Our wire shelving requires no tools for assembly. Simply attach post clips to the notch on the posts you want your shelf on, slide the shelf down onto the clips, and push (or use a rubber mallet) to secure the shelf. Repeat the
process for units with more shelves. Our products come with an easy assembly guide to help you through the process. We also have videos that demonstrate the process.
Yes, you can add as many shelves as you can fit on the posts. Just make sure you will have enough vertical space for the items you wish to store. We carry individual shelves (complete with shelf clips) that you can add to your shelving unit.
If you choose not to have a bottom shelf, we recommend that you support the posts with 3 or 4 hanger rails along the depth and width of the
bottom. Installing triangle footplates and/or post wall brackets
can also help to stabilize a unit without a bottom shelf.
Our wire shelving is manufactured to the same specifications and grade of steel as Metro, meaning they have the same weight capacity. The Super Erecta Metro line we
carry has levers that allow for easy shelf adjustment. However, our SI brand has far more sizes to choose from since we stock our brand in bulk. If you put SI brand and Metro side by side you really couldn't tell the
difference but our SI brand is more budget friendly because of our bulk quantities.
Here is an illustration of our posts' anatomy. Note: all posts over 54" in length come in two pieces that are held together by a connector (as shown in the picture). Smaller posts will not have this piece because they
do not ship in two pieces.
If you're buying an in-stock item, please allow 2-3 business days for your order to ship. Once it ships, you can expect the delivery between 2-10 business days depending on where you live. If the item is shipped by a vendor, you can look
at the product page to see if a shipping time is listed.
Any products marked as Free Shipping will ship for free to the contiguous 48 states. In order to get you the best value, we are unable to offer free shipping on our Wire Shelving as it would mean raising our prices.
Here at Shelving.com we take extra special care with our packaging. We are unique in that we use corner guards on our packages in order to protect them from damage. If one of our products gets damaged by shipping, you can send it back
within 60 days for a refund. Check out our Return Policy for more information.
But be aware that we only ship certain products from our warehouse, including SI wire shelving, Umbra, lockers, locker accessories, transparent liners, and wire shelving accessories. Other products on our site are shipped from our
vendors, and thus are not packaged by us.
Login to Shelving.com under Account Login and select Change Shipping Address. Select the order that you would like to edit. This will bring you to the Order Details page. Then
click Change under the Ship To address and enter the new address. If you're still having trouble, call us at 800.637.9508 for assistance.
If you want to add, edit or delete a shipping address on your profile (not for a singular order), go to the Account Login page and choose
Manage Your Shipping Addresses
Wire shelving is heavy and oftentimes very large, thus shipping can get a bit pricey. Rest assured that we try to keep the shipping costs and the costs of our wire shelving as low as possible.
Due to the ongoing Covid-19 pandemic, we have been notified by our carrier of an Oversized Package Surcharge to be applied to all oversized packages. Unfortunately, Shelving.com has no control over shipping
At this time, we only ship orders to destination in the United States, US territories, and Canada. In select cases, we may not be able to ship an order to Hawaii, Alaska, Puerto Rico, or Canada. If you reside in Canada and
would like to place an order you must contact our Canadian shipping specialist Sandy at 248-852-8600 or email her at firstname.lastname@example.org, as we don't allow Canadian to be placed by
Click the Account Login link at the top right hand side of our site login if you haven't and choose Review orders / track packages. Be sure that all of the items in your
order have shipped already. If you order displays Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for
Click the Account Logi link at the top right hand side of our site (and login if you haven't) to view orders you have placed. Then choose the Change quantities / cancel
orders link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the Account Login link at the top right hand side of our site login if you haven't and choose Review orders / track packages. If you order displays Tracking
Numbers, check with the shipper to confirm that your shipment is on the way. If your packages each show a status of delivered, please contact customer service for assistance.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered shipping method choices and their prices.
Items returned within 30 days of original purchase are eligible for refunds, (less the shipping cost). Items must be in the original packaging and the product must not be damaged. Items sold as clearance are considered final sale.
Lost, defective or damaged products can be replaced or returned also within 30 days, but a photo of the damage is required for processing. Once the item is received, we will then process credit to the original form of payment. Call
the customer service department at 800.637.9508 for returns. For a more comprehensive view, please see our Return Policy.
We thoroughly inspect our products before we ship them out. However if items are damaged in shipping, you should contact us here Order Inquiries. We will then tell you how to return your
goods and ship a replacement. For more information, see our Return Policy.
You can return undamaged items in their original packing within 60 days of purchase. Contact us at Order Inquiries or call 800.637.9508 so that we can send you return specifications. For more information, see our Return Policy.
You can check out as a guest, however, we recommend that you create an account so that you can track your order. Creating an account allows you to easily edit, track, and manage your order through our Account Login page. You will
also have your contact and shipping information saved if you choose, making your next visit a breeze!
You can enter a coupon code on the shopping cart page. Just scroll down past the items list and you'll see a green box that says "Coupon Code? Enter it here" and type in or paste your code. Please note that in order to see
this, you need to have at least 1 item in your cart.
Unfortunately, only 1 coupon code can be used per order. Some sales do not require a coupon code (the banner will say if this is the case) so you can also one a coupon code in addition to the sale price.
First, check to make sure that the product in your cart applies to the conditions of the code. The sale banner will say what is on sale. You can also click the banner to go into the sale category - is the product in your
cart in this category? If it is not, it is most likely not a part of the sale. If it is in this category or you strongly believe that there is an error, please call, email, or chat with us to let us know!
The tax rate you are charged is based on where your order is being shipped. We charge sales tax on orders shipping to locations in Michigan, because we are located in Michigan. The sales tax rate for the state of
Michigan is 6%. Orders that are being shipped to any other destination than Michigan are not taxed, even if the billing address is located in Michigan. Are you tax exempt? Click here to download the Michigan Sales and Use Tax Certificate of Exemption.
We know that security is key when shopping online, and you can be confident in knowing that Shelving.com is a verified Authorize.Net merchant. Authorize.Net is committed to providing its merchants with the highest
level of transaction processing security, safeguarding customer information, and combating fraud. We implement and maintain compliance with industry leading security initiates, such as the Payment Card Industry (PCI)
Data Security Standard. More than 185,000 merchants trust Authorize.Net to process their Internet transactions securely. For more information about the benefits of Authorize.Net's secure transaction processing,
please visit the Authorize.Net site.
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security. We also implement a variety of security measures to maintain the safety of your personal information,
as detailed in our
Login to Account Login at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records.
If you have further questions or concerns, please contact customer service for further assistance.
If you have any questions please feel free to email using our Order Inquiry Form and we will get back to you in one business day. You can also call us toll free at 800.637.9508 or visit us at our 2 locations in southeast
Michigan. Our Contact Page has all of the details.
Any SI brand product found to be defective within 6 months of purchase shall be repaired or replaced free of charge. Items sold from other manufacturers are warranted only to the extent of the normal warranty of these
manufactures. For more information please visit our terms and conditions.
Click the Account Login link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password?" You will then be asked to enter
your email. When you submit it, a link to change your password will be sent to your email.
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website or (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free
to contact customer service for assistance.
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a
clickable link (they are blue on our site). You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave
your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
Sign up for our newsletter to be notified of our sales, new products, and coupon codes. We will only send you 3 newsletters a month, so no inbox-swamping. You can even get 10% off your first purchase just by signing up!